IT Support Specialist
We’re looking for an IT support for our Dubai office with the following tasks:
- Providing 1st and eventually 2nd level IT support to users in the Dubai office
- Managing, troubleshooting, and resolving tickets from all company locations
- Installing, configuring, and maintaining PCs, laptops, printers, and mobile devices
- Managing user accounts (Active Directory / Microsoft 365)
- Providing basic network support (switches, firewalls, Wi-Fi)
- Troubleshooting hardware and software issues
- Supporting Windows client and server environments
- Coordinating with HQ IT team in Italy for escalations, projects, and IT policies
- Maintaining IT asset inventory and technical documentation
- Conditions: as per UAE labour law standard contract